![]() ![]() Replacement of watch battery does not guarantee function or water resistance. There is no guarantee for moisture, bands, crystals or minor repairs. Not responsible for the loss of stones due to worn prongs and settings when cleaning.Īll watch overhauls are guaranteed for 12 months. We recommend this be done every 6 months. We will clean your jewelry (ultrasonic and steam) and check the settings free of charge. Not responsible for items left beyond 90 days. This store shall not be held responsible for the following: identification or condition of jewelry at time of receipt: altered, treated, or enhanced diamonds or coloured stones and/or pieces that are unmarked or marked incorrectly. Liability for any damage or loss of items shall be limited to accrual cost to repair or replace the item(s). In such a case a restocking fee of 15% of the original invoice will be charged, with the remaining balance to be issued as a store credit only. At our discretion only, layaways may be cancelled in the event of special circumstances. ![]() If no satisfactory arrangements have been made for full payment beyond the end of this period, the item(s) will be returned to stock, and all payments will be forfeited. Articles placed on layaway will be held for a period of 90 days from the date of this receipt. Layaway payments are required at least every 30 days. Full payment upon receipt of custom work will denote the client’s complete satisfaction. Every effort will be made to accurately manufacture or produce the item(s) so ordered. Custom jewelry is non-refundable and requires a 50% non-refundable deposit before the work begins. A special order includes any jewelry, gemstone or watch that has to be ordered to accommodate the client’s request for an alternate style, size, metal or colour that is not available in stock.Ĭustom designed jewelry involves metals, gems and labour furnished for a specific client. Special orders are not refundable or exchangeable. Refund will be issued to the payment method used on the original purchase.Īll special orders require a 50% deposit and are non-cancellable.
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